Clear Return Policy – Methsheba Jewels
Return Policy – Methsheba Jewels explains the conditions and guidelines for returning jewellery purchased from our store. We are committed to ensuring customer satisfaction by offering a clear and transparent return process.
Under the Return Policy – Methsheba Jewels, customers may request a return within the specified number of days from the date of delivery. Returned products must be unused, in original condition, and accompanied by the original invoice and packaging. Items showing signs of wear, damage, or alteration may not qualify for return. Customized or personalized jewellery pieces are generally not eligible unless a verified manufacturing defect is identified.
Once a return request is initiated, customers must follow the instructions provided by our support team. The product should be securely packed to avoid damage during transit. After receiving the returned item, our quality inspection team will carefully examine it to ensure it meets eligibility criteria. If approved, refunds will be processed through the original mode of payment within the standard processing timeline. In certain cases, customers may choose an exchange instead of a refund, depending on product availability and company guidelines.
The Return Policy – Methsheba Jewels does not cover damages caused by improper handling, accidental impact, misuse, or normal wear and tear. We recommend following proper jewellery care instructions to maintain the beauty and longevity of your pieces. Customers are also responsible for providing accurate billing and contact information to avoid delays in processing returns or refunds.
Shipping charges, duties, or taxes paid at the time of purchase may not always be refundable unless the return is due to a confirmed error from our side. Any return shipping costs may be borne by the customer unless otherwise specified. We aim to handle all requests fairly and efficiently to ensure customer satisfaction while upholding our quality standards.
By reviewing the Return Policy – Methsheba Jewels, customers can clearly understand return eligibility, timelines, refund procedures, and exchange options. This policy ensures a smooth, secure, and trustworthy shopping experience, reinforcing our commitment to excellence and long-term customer relationships.Under the Return Policy – Methsheba Jewels, customers may request a return within the specified number of days from delivery. The product must be unused and returned in its original packaging along with the invoice. Items showing signs of wear, damage, or alteration may not qualify for return. Customized jewellery is generally non-returnable unless a confirmed manufacturing defect is identified. Using short and clear paragraphs improves readability, reduces bounce rate, enhances mobile-friendly formatting, and helps SEO plugins give a green signal.
Find Out Answers Here
You can cancel your order by contacting Methsheba Jewels customer support as soon as possible with your order details.
Orders can be cancelled only before the jewellery has been processed or dispatched.
Exchanges may be allowed on select non-customized jewellery, subject to product condition and company policy.
You can return your order within 7 days of delivery for standard jewellery.
Customized or personalized items cannot be returned unless there is a manufacturing defect.
To return or cancel, contact our customer support by phone or email with your order details.
Fill out the ‘Return Form’ included with your order or download it from our website.
Pack the jewellery in its original packaging and include your name, order number, and mobile number.
Enclose the original invoice, warranty card, and any tags provided with the product.
Our logistics partner will collect the package from your address.
After inspection by our Quality Assurance team, the refund or exchange process will be initiated.
For international orders, please check the International Orders section in our Return Policy.
Please inform us immediately with photos or videos so we can assist you quickly
Depending on the case, we will offer a repair, replacement, or store credit.
Are gemstones and gold weight covered under returns?
Processing time may vary, but we aim to resolve requests as quickly as possible.
Sale or discounted items are generally non-returnable unless there is a manufacturing defect.
We design timeless pieces that add beauty to every moment.
- 9656976619
- methshebajewels@gmail.com
- GREEN VILLA NARRA 22 W DIV - 48 PONNURUNNI VYTILA COCHI- 682019
Work Hours
- Monday - Sunday 10.:00am-10.00 Pm
Blending refined design with superior quality, our jewellery is made to be worn, loved, and treasured for a lifetime.
© 2023 Created with Sneha Elsa Abraham
